The EMEA arm of Japanese IT services giant NTT Data is acquiring Nefos, a Zurich-based Platinum Salesforce partner with operations across the DACH region.
The consultancy outfit has offices in Zurich, Munich, Frankfurt and Vienna, as well as a near-shore cloud development centre in Zagreb, Croatia.
Founded in 2007, Nefos claims to have implemented 500 Salesforce projects across the manufacturing, automotive, telecommunications and service sectors. Transaction details have not been disclosed.
CEO of NTT Data Germany Swen Rehders said: "Welcoming Nefos to NTT Data is expected to further strengthen our leadership role in CRM/CX solutions in the German-speaking markets.
"Nefos is one of the leading players for Salesforce solutions in the German-speaking markets and as a Salesforce Platinum Consulting partner, it provides extensive expertise, proven methodologies and templates as well as an excellent track record of delivering compelling solution design and implementation."
Robert Santner, Nefos' CEO, claims that the acquisition will give Nefos the opportunity to offer its solutions across NTT's wider partner base.
"The combination of NTT data's exceptional customer base; digital business transformation and complex integration expertise, with Nefos' expertise in cloud-enabled customer management solutions will help clients make digital business a reality," he said.
CEO of NTT Data EMEA Patrizio Mapelli said: "Through this transaction, NTT Data and Nefos clients will have access to the expanded capabilities and industry offerings of the combined CRM/CX practice, delivering upon a consistent theme that is inherent to the NTT Data brand: placing clients' needs first [and] fostering innovation and teamwork."
Acquiring Nefos is not the first consolidation effort by the Tokyo-headquartered services monolith. In March, NTT Data purchased Dell's services operation for a hefty $3.06bn (€2.73bn), giving the firm a larger foothold in the North American market.
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